My payment failed, what should I do?
Failed payments typically occur due to two main reasons: insufficient funds or a declined transaction by your bank. To resolve this, you have two options:
- Update your payment method with a different card.
- If you believe you have sufficient funds, we recommend contacting your bank to authorize the transaction. Once done, kindly inform us at [email protected] so we can update your subscription accordingly.
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All support for the Relume is provided through Slack. To get assistance, please join our Slack community and send a preview link of your Webflow project along with a description of your problem to one of our experts. We will review your issue and guide you through a solution.
For account-related issues, please contact [email protected].
For account-related issues, please contact [email protected].
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